The Installer is responsible for performing installations of high speed Internet connections in commercial and residential locations. This includes mounting broadband equipment on rooftops and running network cables into the home while exceeding customer expectations for cleanliness, workmanship, professionalism and courtesy. From time to time this position may require off hours, weekend, or other overtime work to be performed.
Responsibilities and Accountabilities
Job shadow under supervision the following tasks:
Installs network services, equipment, and various devices
Documents service and installation actions by completing forms, reports, logs, and records
Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems
Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements
Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Qualifications and Skills Requirements
Mechanical aptitude and ability to work at heights.
Some heavy lifting requires and working on ladders
Must be willing and ready to learn new things and face new challenges, in a challenging work environment every single day
Basic understanding of computers and networks
Job Type: Full-time
If you are interested in this position, please email your resume and cover letter to firstname.lastname@example.org.